Live Chat Software Integrates with Microsoft Dynamics CRM 2011

Orlando, FL (PRWEB) September 09, 2011

Parker Software, announced today the integration of their Live Chat Software, WhosOn, with Microsoft Dynamics CRM 2011. Integration is also available with Microsoft Dynamics CRM online, which delivers Microsoft Dynamics CRM 2011 as an on-demand service.

This new release follows Parker Software’s previous successful integrations with Microsoft Dynamics CRM 4 for both their live chat application and also their Email2Db advanced email automation solution. This latest release provides improved flexibility for greater customisation.

Key to this recent development was the ability for both applications to work in harmony, to enable enterprise scalability, easy interoperability with the dynamics platform and point and click configurability. The integration now brings a whole new level of website visibility and interaction, with the WhosOn solution enabling the tracking and engagement of website visitors in real-time, ultimately adding additional levels of productivity to sales, marketing and customer service departments and marketing organisations worldwide.

Through the WhosOn interface, live website visitor details or prospects can be sent directly to Dynamics CRM 2011, as can call back requests and live chat transcripts which in turn can be added to a case, the history of a prospect or created as a lead or customer. This is an incredible tool to focus prospecting on the visitors who have already shown an interest or conducted research in your company via your website.

Further enhancements to the WhosOn Live Chat platform include a new interface design to reflect a standard Microsoft product for enhanced user personalization, ease of use and improved user adoption.

WhosOn live Chat, with the Dynamics CRM 2011 integration will now provide organisations the necessary insights to enable them to respond quickly and have a competitive edge in an ever-changing world of business.

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Popularity: 10% [?]

Resolv, Inc. Introduces their Fall 2011 CRM Seminar/Webinar Schedule

Appleton, WI (PRWEB) September 02, 2011

Resolv, a professional services firm dedicated to improving business’ sales, marketing and service operations with technology, is pleased to announce their fall 2011 CRM seminar series.

Resolv, Inc., an industry leader in CRM and CRM implementations has a 7 year history of delivering thought-provoking, informative seminars is expanding their seminar offering with a new three-hour seminar and three new webinars.

Their new seminar is “CRM for Executives: 5 Steps to increased profits and lower costs” and provides solid and holistic knowledge for driving CRM strategy and achieving corporate goals. This seminar looks at the three legs of a CRM business strategy: Process, culture, and technology.

The three new webinars are “What is CRM and 10 Reasons Why CEO’s Should be Demanding It,” “Transforming the Service Department: 3 Insights into Achieving Happy, Profitable Customers Through Service,” and “4 ½ Keys to Improving Forecasting.” Each webinar is 1 hour in length and focus on specific areas of CRM business strategy goals.

More information about each seminar/webinar is available at http://www.resolvcrm.com/seminars.html.

All of the seminars offered by Resolv, Inc. are designed and delivered to be platform-independent, and the advice given and thoughts shared are useful to all industries and focus on CRM as a business strategy. In the words of Julie Schuh from Elmstar Electric Corporation, “I was very pleased that the seminar was more educational and informative than some other seminars that I have attended where 5% of the seminar is educational and 95% is selling their product. I generally feel these seminars are a waste of my time. Your seminar was not a waste of my time.”

Whether you are a current customer of Resolv, Inc. or not, their seminars will leave you thinking: “I think that the information presented was helpful, and that the examples gave a nice reference to our industry and how CRM could assist us,” said Joe Corrano from The Equitable Bank. “I thought the seminar was time well spent and very interesting,” added Dennis Vosters, Ansay & Associates, LLC.

When asked why Resolv, Inc. offers seminars year after year, Luke Russell, Resolv’s founder said, “We are thrilled to be a part of companies’ success.”

About Resolv, Inc.

Resolv helps businesses achieve a return on their technology investment through expert project planning, skilled implementation services and responsive technical support. Using a results-oriented approach, Resolv solves business issues relating to the sales, marketing, and service functions of a business. Resolv is proud to be celebrating its 10-year anniversary in 2011. Please visit us at http://www.ResolvCRM.com.

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©Copyright 1997-

, Vocus PRW Holdings, LLC.
Vocus, PRWeb, and Publicity Wire are trademarks or registered trademarks of Vocus, Inc. or Vocus PRW Holdings, LLC.

Popularity: 7% [?]

PowerObjects Hosts Microsoft Dynamics CRM 2011 Sneak Peek Webinar Series

Minneapolis (PRWEB) October 28, 2010

PowerObjects, a leading provider of Microsoft Dynamics CRM (Customer Relationship Management) solutions, will be hosting an exclusive Microsoft Dynamics CRM 2011 Sneak Peek webinar series to be held on November 16, 23, 30 and December 7 and 14, 2010. This is a unique opportunity for business and technical professionals to see what’s new in Microsoft Dynamics CRM 2011 and how they can apply it to their organizations

The new release will build on and extend current capabilities of Microsoft Dynamics CRM including:

    Improved Microsoft Office interface
    Advanced user personalization
    Roll-based forms and views
    Dashboards
    Cloud Development

The webinar series, developed for existing Microsoft Dynamics CRM users and those looking for a CRM solution, will include both general and technical sessions including:

What’s New in CRM 2011:

    General Overview Webinar: November 16, 2010, 1:00 p.m. CT

This session will focus on what CRM 2011 promises to deliver for your organization from the business perspective. Learn how CRM 2011 promises to deliver The Power of Productivity through familiar, intelligent and connected experiences.

    Technical Overview Webinar: November 23, 2010, 1:00 p.m. CT

This session will focus on the fundamental architectural changes of CRM 2011 from the technical perspective. Learn how CRM 2011 continues to ease the burden on IT in terms of maintaining and configuring the system and what considerations should be made in terms of upgrading from version 4.0 to 2011.

Deeper Dive into the 3 Pillars of CRM 2011 and the Power of Productivity:

    Pillar 1: Familiar Experiences Webinar: November 30, 1:00 p.m. CST

Gain more productivity and personalization with CRM 2011. In this session, we’ll walk through the next-generation native Microsoft Outlook client, Microsoft Office contextual CRM ribbon, role-tailored forms, design and user personalization and Excel and productivity enhancements. Register here for the webinar!

    Pillar 2: Intelligent Experiences Webinar: December 7, 1:00 p.m. CST

Get more insight and intelligence with CRM 2011. This session will review new features such as guided process dialogs, inline data visualizations, performance and goal management, and real-time dashboards. Register here for the webinar!

    Pillar 3: Connected Experiences Webinar: December 14, 1:00 p.m. CST

In this session, we’ll provide an overview of CRM 2011 collaboration and integration capabilities through cloud development, contextual Microsoft SharePoint document repositories, and team management. Register here for the webinar!

To register for the Sneak Peek webinars, visit http://www.powerobjects.com/webinar.aspx or for more information contact Deb Victor at PowerObjects at 612.201.2299 or deb(dot)victor(at)powerobjects(dot)com.

About PowerObjects

Established in 1993, PowerObjects is one of a handful of organizations recognized as a leader in delivering Microsoft Dynamics CRM/xRM solutions to customers. As a Microsoft Gold Certified Partner and Microsoft President’s Club member, PowerObjects has an impressive and rapidly growing list of customers benefiting from Microsoft CRM/xRM. PowerObjects fully embraces the power of customer choice and offers hosted, on-premise and online CRM deployment options. Headquartered in Minneapolis, Minnesota, with offices in Dallas, Texas, PowerObjects provides CRM solutions to businesses and non-profit organizations in multiple industries including healthcare, life sciences, insurance, financial services, publishing, distribution, manufacturing and professional services. For more information, visit http://www.powerobjects.com.

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©Copyright 1997-

, Vocus PRW Holdings, LLC.
Vocus, PRWeb, and Publicity Wire are trademarks or registered trademarks of Vocus, Inc. or Vocus PRW Holdings, LLC.

Popularity: 20% [?]

OnApp Signs as First Exhibitor for cPanel Conference 2011

Houston, TX (PRWEB) May 26, 2011

OnApp has signed up as the first exhibitor of cPanel Conference 2011 with a top spot of Presidential exhibitor.

“It’s good to see that [they] can keep that ‘cPanel family feeling’ even though [they have] clearly grown quite a bit since last year. It’s by far my favorite conference,” said OnApp Chief Executive Officer, Ditlev Bredahl.

cPanel’s Vice President of Operations, Aaron Phillips, said he is pleased to have OnApp return as an exhibitor for cPanel Conference 2011.

“We have a great relationship with OnApp and they bring the technical expertise and energy level that cPanel Conference represents,” Phillips said.

For more information about OnApp, please visit http://onapp.com.

cPanel Conference 2011 is scheduled for October 10-12, 2011 in Austin, Texas. For more information, please visit http://www.cpanel.net/conference.

About OnApp:

OnApp develops cloud management software for the hosting industry. OnApp software was developed from the ground up to enable mass-market hosts to build their own cloud hosting services. It enables hosts to deploy clouds in the datacenter using commodity hardware; provides rich functionality for cloud deployment, resource management, user management, failover and utility billing; has a high density design to maximize a host’s margins; and features pre-built integration to leading hosting billing engines, including WHMCS, Ubersmith and HostBill. OnApp launched in July 2010 after two years of development. OnApp has offices in the US and Europe, employs more than 50 staff and can be found online at http://www.onapp.com.

About cPanel:

Since 1997, cPanel has been a leading innovator and developer of control panel software for the web hosting industry. cPanel builds software that allows web host professionals to transform standalone servers into fully automated point-and-click web hosting platforms. cPanel licensed software allows owners of servers and websites, along with resellers and developers, to optimize their technical resources and replace tedious shell-oriented tasks with dynamic, intuitive web- based interfaces.

About cPanel Conference:

cPanel Conference is an annual technical and training conference hosted by cPanel. October 2011 will mark the sixth anniversary of the conference which has seen marked growth over that time span. cPanel Conference brings together a unique crowd of technical decision makers, executives and product managers. cPanel will host cPanel Conference 2011 – Automation Bootcamp in Austin, Texas, October 10-12, 2011.

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Attachments

©Copyright 1997-

, Vocus PRW Holdings, LLC.
Vocus, PRWeb, and Publicity Wire are trademarks or registered trademarks of Vocus, Inc. or Vocus PRW Holdings, LLC.

Popularity: 9% [?]